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Redefining AIOps for Observability

One Platform. Full Visibility. Real AI.

We’re raising the bar! With our latest platform breakthrough, Riverbed is setting the pace in AIOps for observability—combining causal, predictive, generative, and agentic AI with real observability data from the entire IT landscape to deliver insights that don’t just inform, but act. Welcome to the new standard in intelligent IT operations.

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Riverbed Platform is Leading the Enterprise Observability Revolution

Driving 102% YoY observability bookings growth in Q1 2025 with unmatched data collection and AI automation that IT teams trust.

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Launch Event: Riverbed to Unveil Game-Changing AI Observability Solutions

April 8 Webcast: Experience Live Demos, Powerful New Capabilities and Customer Insights

New AIOps & Observability Innovations

Riverbed IQ Assist

GenAI that delivers instant, context-rich insights—no chatbot threads or prompts needed. Surfaces root cause visually, suggests fixes, and integrates with ITSM tools.

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Unified Communications Monitoring

With video calls consuming 30% of employee time, UC performance is critical. Our UC Module provides real-time insights into Teams, Zoom, WebEx, and more.

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VDI Intelligence

Aternity delivers multi-session VDI visibility to enhance user and app experience and proactive optimization. Supports IGEL, ChromeOS, Citrix, Omnissa, and Azure Virtual Desktop.

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Riverbed Smart OTel

Get only the data you want—no noise! It enhances OpenTelemetry with AI filtering, platform-wide collection, and third-party data support within Riverbed IQ Ops.

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Riverbed AI in Action

Top 5 Global Bank

$6M+ Annual Savings

AI & automation reduced resolution time by 25% for 75,000+ monthly tickets, driving operational savings and instant ROI.

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Integrated Energy Company

Over 10,000 IT Service Desk Hours Saved per Year

More than 43,000 annual AI-driven automations executed annually to ensure compliance and reduce risk.

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Global HR Solutions

1000+ Days of User Productivity Gained Annually

2.5M+ AI remediations annually, improving productivity and compliance while saving over $850k in software asset management.

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The Princess Alexandra Hospital NHS Trust

Saving £2.5 to £3M in IT Costs Over a 5-year Period

“We’re leveraging AIOps to improve IT Service Desk efficiency and clinician productivity. Riverbed’s IQ Assist will definitely help us enhance user satisfaction.” - Zeno Tadjine, ICT Support Officer

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Major European Manufacturer

86% Reduction in False Alerts

Used AI/ML analytics to cut through 2,000+ alerts daily and prioritize business-critical incident remediations for a 7x improvement in MTTR.

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Multinational Healthcare Provider

Achieved 100% Successful Migration

By automating a 10-step manual migration with a 70% failure rate, the service desk eliminated 28,000 tickets and saved 6,500+ staff hours.

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Major US Wireless Service Provider

$1M Annual Savings

Triggers 9,000+ AI-driven remediations monthly, saving 10 minutes per incident for a total of 1500+ hours of freed staff time to work on innovation.

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Global Federal Credit Union

$1.5M in Annualized Savings

“In 90 days we ran nearly 13,000 remediations to solve user issues, which on average has eliminated 20 minutes of resource time per incident.” - Doug Horner, SVP, IM Ops

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Top 5 Global Financial Institution

14M+ Remediations this Year

Automated resolution of productivity issues for over 150,000 users, resulting in over $2M in annual operational savings.

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Kent Community Health NHS

Saved 2700+ Hours Monthly

Unused profiles on shared devices caused unresponsiveness. Automating the fix cut service desk tickets, saved 15 minutes per device, and avoided disruptions for clinicians.

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Multinational Insurance Co.

Over $1.2M Saved in Service Desk Hours per Year

AI automatically resolved issues with compliance, security, OS upgrades, and critical business applications.

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Global Professional Services Firm

Improved Teams Performance for 10,000 Users

By automating detection and remediation of Teams issues, IT saves 2,500 staff hours monthly and improves user productivity.

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Health Insurance Company

Over 150,000 Automated Remediations Annually

AI-driven remediations allowed repurposing of staff to higher priority tasks while improving user experience at the same time.

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Multinational Financial Institution

Ensures Compliance for 127,000 Devices

By automatically detecting and remediating disk space issues, user devices can now install essential upgrades, while saving 15,000 staff hours.

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End the Tool Sprawl

Consolidate the chaos with Riverbed. Instead of juggling siloed point tools, Riverbed delivers a unified platform with full-stack visibility and real AI that drives action. Simplify your observability, cut costs, and take control with one solution built for modern IT.

Ready to simplify?

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